Customer Support Specialists

If you’re looking to be a part of a fun, growing and creative, then we’d love to hear from you!

As T-Shirts are a huge play in our daily lives, it plays a bigger role for businesses. Here at Sabio Printing, we strive to help business make an impact with T-Shirts and other Promotional Items, that allows them to impact their community.

We are currently opening our Customer Support Specialist in search for an experienced person to join our Customer Care Department. This role assists our customers through phone, email, and chat by providing unique solutions to resolve customer order issues. We are a team that truly cares about the customer experience, so we strive to turn even the smallest problem into lasting relationships.

Responsibilities:

• Provide proper support and guidance for customers in their orders.
• Collaborate with our Sales Team.
• Know the basics of Social Media Marketing and Email Marketing.
• Complete time-sensitive customer follow-ups to ensure the fulfillment of customer service needs.

You must be an excellent problem solver, willing to take on challenges in a fast-paced industry and environment.

Job Requirements:

• Part-Time | Monday – Friday 9AM – 1PM (Weekends Off).
• 1-3 years of experience in Customer Service, handling difficult customer issues.
• Computer Proficiency – Able to work around program software (Invoicing, Emails, Online Chat)
• Knowledge of Salesforce
• High attention to detail, organization, and multi-tasking skills
• Strong follow-up, ability to multi-task, and flexibility – you won’t miss a beat when you’re juggling multiple calls and online requests
• Ability to work within a fast-paced team environment
• Basic Knowledge of Social Media and Email Marketing